Question 1

Are there any movement restrictions for unvaccinated travellers in Dubai?

Accepted Answer

As of 8 November 2022, travellers are no longer required to prove vaccination status or negative PCR results to enter the UAE or visit attractions, restaurants and destinations.

Question 2

Is it safe to travel to Dubai?

Accepted Answer

Dubai is one of the world’s safest destinations.
The UAE Ministry of Health and Prevention (MoHAP) along with other relevant authorities continue to prioritise and assure the safety and the well-being of all visitors and residents of Dubai.
Dubai’s Department of Economy and Tourism continues to work diligently in cooperation with UAE’s public health authorities, including the Dubai Health Authority, to ensure rigorously high standards of public hygiene and safety – in line with international best practices – are adhered to so the well-being of all residents and visitors remain uncompromised at all times.

Question 3

What are the international travel requirements when travelling to Dubai?

Accepted Answer

Effective 8 November 2022, passengers travelling to Dubai from all countries do not need to provide proof of vaccination or negative PCR test results.
Passengers travelling onward from Dubai or transiting through the airport must check requirements for their destination.
All passengers must comply with visa requirements depending on their nationality.

Question 4

Do I need travel insurance when coming to Dubai?

Accepted Answer

You may need medical travel insurance when travelling to Dubai. It is best to check with your airline or when applying for a visa to the UAE about your specific travel insurance requirements.

Question 5

What are the procedures to follow ahead of travelling to Dubai?

Accepted Answer

Please check your country’s travel advisory for latest guidance on outbound trips, as well as the requirements of the airline.
Ensure that you have met all entry and visa requirements to visit the UAE.

Question 6

Do I need a COVID-19 test when travelling to Dubai?

Accepted Answer

- Effective 8 November 2022, passengers travelling to Dubai from all countries do not need to provide proof of vaccination or negative PCR test results.
- Passengers travelling onward from Dubai or transiting through the airport must check requirements for their destination.

Question 7

Are transit travellers required to follow the same procedures related to conducting Covid-19 PCR tests?

Accepted Answer

For transit passengers, the rules and conditions for entry at the final destination will apply.
Passengers must check their country’s travel advisory for latest guidance on outbound trips, as well as the requirements of the airline.

Question 8

What are the procedures when departing from Dubai?

Accepted Answer

Passengers departing Dubai Airports will need to do a PCR test only if it is mandated by the country they are travelling to.
A rapid PCR or Rapid Antigen test will be available at the airport to travellers departing from Dubai if the destination they are travelling to requires it.
Passengers are advised to check the travel protocols of their carrier and the destination they are travelling to. Note: Airlines have the right to deny travellers if they display any symptoms of COVID-19.

Question 9

Do I have to wear a mask during my holiday in Dubai?

Accepted Answer

No, wearing of masks is no longer required in all indoor or outdoor venues, except at medical facilities (clinics and hospitals).

Question 10

Do tourists have to pay for the treatment and quarantine stay in a hotel if they show symptoms and/or require a second test and the test is positive?

Accepted Answer

The traveller will bear the cost of treatment and quarantine were required.
For more information, please visit this Dubai Health Authority page.
If the COVID-19 test result is positive, the traveller is required to adhere to the isolation guidelines.

Question 11

Do I need a visa and if yes, how do I apply?

Accepted Answer

For all the visa related information please reach out to The General Directorate of Residency and Foreigners Affairs and check your country’s travel advisory for latest guidance on outbound trips.

Question 12

Are the Emirates airline flight routes fully restored?

Accepted Answer

Please click here for information on which destinations Emirates is flying to and from.

Question 13

When do I need an activity permit?

Accepted Answer

You need an activity permit if you are a venue such as a hotel, mall or restaurant or any venue wanting to organise recurring entertainment or activities, such as a musician, a band, shows or a temporary play area.

Question 14

What happens if my activity permit is rejected?

Accepted Answer

You can discuss your case by contacting the DET e-Permit department via the e-Permit portal. All concerns will be resolved on a case-by-case basis.

Question 15

How soon will I get my activity permit after it's approved?

Accepted Answer

Upon approval, your activity permit will be issued within one business day.

Question 16

How long can an activity continue for?

Accepted Answer

Activities can last from one day to three months.

Question 17

Who can apply for this service?

Accepted Answer

Only hotel operators can apply for a tent permit.

Question 18

When can I apply for a temporary tent permit?

Accepted Answer

You can apply for a tent permit up to 24 hours before the day of the proposed event.

Question 19

Can I apply for an entertainment event permit in the entertainment tent?

Accepted Answer

Yes, as soon as the entertainment tent permit is issued, the tent will be added under the sub-venue listing of the hotel. You can apply for the entertainment event permit by selecting it from this list.

Question 20

Can I amend my request for entertainment tent permit?

Accepted Answer

No, but you can apply for a new one.

Question 21

Can I extend my request for entertainment tent permit?

Accepted Answer

You can apply as a new permit and include your new dates.

Question 22

Can I add a new activity type to an issued permit?

Accepted Answer

Yes, this is possible for entertainment activity permits.

Question 23

How many times can I amend the activity permit?

Accepted Answer

There is no limit to the amendments. Some amendments need to be conducted before the activity starts, while others can be done when the activity is still ongoing.

Question 24

Is there any fee for this service?

Accepted Answer

No, it&rsquo;s free of charge.

Question 25

What are the types of private activities?

Accepted Answer

Events of a personal nature like birthdays, engagements and weddings. Some corporate events also fall under private activities, such as staff meetings (as long as the attendees are staff members in the same organisation).

Question 26

How long does it take to get an activity amendment approved?

Accepted Answer

On approval, your permit will be amended within one business day.

Question 27

When should I apply for private activity?

Accepted Answer

Once you have secured your venue you can apply for a private activity permit. Applications can be received up until 24 hours before the event commences.

Question 28

What makes DCT different?

Accepted Answer

Dubai College of Tourism (DCT) is a government-backed college established by Department of Economy and Tourism (DET) in Dubai. Our curriculum is designed to embed the life skills and confidence graduates need to build exciting careers in the tourism industry. We deliver this through a platform of practical and vocational training, including internships, site visits, workshops and collaborative projects - taught by teachers with direct industry experience and with special insights from guest lecturers from the very best of homegrown and international industry leaders. A fully comprehensive education delivered from one of the world's most pioneering tourism brands.

Question 29

Are the DCT courses accredited?

Accepted Answer

Yes. Our courses follow the National Qualification Framework of UAE are validated by NQC/MOE UAE. DCT is an approved vocational college by the Knowledge and Human Development Authority (KHDA). Dubai College of Tourism also has global accreditation with the Institute of Hospitality for its programmes in Tourism, Events, Hospitality and Culinary Arts.

Question 30

Is IELTS or TOEFL certification necessary to apply?

Accepted Answer

International students do require either IELTS or TOEFL certification.
UAE residents are required to pass our English Aptitude Assessment.

Question 31

When is the intake?

Accepted Answer

Admissions are for a September intake every year. Applications can be made by completing the application form on dct.ac.ae.

Question 32

Can I visit the college?

Accepted Answer

Yes. We have formal Open Days. You can register by visiting DCT Open Days. Once you register, you will receive an e-mail and a call from the team to confirm your place. Or you can contact us at info@dct.ac.ae to arrange a visit.

Question 33

What is the cost?

Accepted Answer

The latest pricing schedule can be found on the Dubai College of Tourism website.

Question 34

Can I pay in instalments?

Accepted Answer

Residents of the UAE have the option to pay in instalments.

Question 35

Do I have to pay to apply?

Accepted Answer

No, applications are free.

Question 36

What prerequisites must be in place if I wish to apply for a desert camp permit?

Accepted Answer

To apply for the desert permit, you have to have the following:

A valid safari permit with 10 vehicles owned and registered under the company, or five vehicles plus a bus with a minimum of 45 seats registered to the company.

Minimum five tour guides at the company.

Approval from the department of Civil Defense.

Approval from Dubai Municipality.

Question 37

Can I apply for a desert camp permit with freelance drivers or tour guides?

Accepted Answer

No, safari drivers and tour guides must be under the company visa.

Question 38

How long is a desert camp permit valid for?

Accepted Answer

A safari permit is valid for one year or until the expiry of the tenancy contract.

Question 39

How can I renew my desert camp permit?

Accepted Answer

If your permit has expired, you have to apply for a new permit.

Question 40

Can I amend desert camp permit to extend its area?

Accepted Answer

Yes, you can as long as you have all of the necessary and updated documentation in place.

Question 41

How many tour guides I can add to my permit?

Accepted Answer

A minimum of five tour guides are needed to be issued a permit.
You can add as many tour guides as you wish above the minimum of five.

Question 42

How can I amend or add new vehicle to my desert camp permit?

Accepted Answer

When you amend your permit you can change these details.

Question 43

Who can apply for a tour operator desk permit?

Accepted Answer

Tour operators and tourism companies.

Question 44

How long does it take to apply and get approved for a tour operator counter or kiosk?

Accepted Answer

It can take up to 24 hours to receive an approval for a tourism counter or kiosk.

Question 45

Can I amend or renew my counter permit?

Accepted Answer

No, you need to apply for new one after expiry.

Question 46

Are there any specifications for the required travel desk photos?

Accepted Answer

Yes, the photos must be clear, and show the counter from two different angles.

Question 47

What is Dubai Assured?

Accepted Answer

Dubai Assured is a compliance programme to certify and recognise hotels, retail, F&B, and attractions that have implemented all public health protocols for the prevention and management of COVID-19, as part of the efforts to ensure that Dubai is at its highest level of safety preparedness ahead of the city’s reopening to international visitors.

The stamp is a visual identity that guests will recognise throughout their stay in Dubai, reinforcing the message that the establishment is strictly adhering to health and safety protocols.

Question 48

Why is Dubai Assured important?

Accepted Answer

The quality of health and safety measures is on the minds of travellers when selecting their destination of choice, and the Dubai Assured stamp for the hospitality sector is a critical mechanism designed to assure tourists of a smooth and safe experience at every stage of their travel journey, from arrival at our airports to the point of departure from Dubai.

Question 49

Which authority introduced Dubai Assured?

Accepted Answer

Dubai Assured is a collaboration between the Department of Economy and Tourism (DET) and Dubai Municipality.

Question 50

Which establishments can participate?

Accepted Answer

All establishments within the hotel, retail, F&B, attractions, and leisure & entertainment sectors are highly encouraged to comply with the authorities&rsquo; health and safety guidelines to prevent the spread of COVID-19. The Dubai Assured stamp will showcase each establishment&rsquo;s strict adherence to health and safety, thus instilling confidence in and enhancing, the guest experience.

Question 51

How can an establishment become Dubai Assured-certified?

Accepted Answer

Establishments should strictly adhere to the health and safety guidelines issued by Department of Economy and Tourism. Certification will be issued as part of the authorities&rsquo; regular 15-day inspection cycle. A digital toolkit with the Dubai Assured logo and associated brand guidelines will be shared with all compliant establishments so that they can display the certification on their premises.

Question 52

How long is the Dubai Assured stamp valid for after inspection?

Accepted Answer

The specially designed Dubai Assured stamp will be issued free of charge and will be valid for 15 days. It will be renewed every two weeks upon further verification by the relevant inspectors.

Question 53

What health and safety measures does an establishment need to meet in order to get the Dubai Assured stamp?

Accepted Answer

Detailed guidelines designed for each sector can be obtained from Department of Economy and Tourism.

In addition to the standard precautionary measures of physical distancing and wearing of masks at all times by guests and employees, specific measures have been undertaken as examples.

Hotels in Dubai have also deployed stringent disinfection measures of their facilities, as well as enhanced sanitisation covering high-frequency contact points in lobbies and other areas including restaurants and swimming pools. Entrances to hotels have also been fitted with equipment for contactless screening of guests.

Mall operators are also using advanced technology to minimise risks including use of thermal scanners and cameras to monitor pedestrian traffic at all entry points.

Public parks and beaches under Dubai Municipality have reopened with strict guidelines to be followed by visitors to these facilities.

Restaurants are permitted to serve guests with reduced seating arrangements and maintain a distance of two metres between tables.

Question 54

Is there a Dubai Assured website?

Accepted Answer

Yes, please visit www.DubaiAssured.ae for more details.

Question 55

Are there any events that you can’t list on Dubai Calendar?

Accepted Answer

You can not list the following event types on Dubai Calendar:

Private functions or closed invitation events
Branded product launches or in-store promotions
Events selling art, retail or commercial products
Any auditions, workshops, courses or classes
Individual school events, programmes or holiday camps
Events of personal benefit, such as weddings, graduations, reunions, anniversaries, birthdays, etc
Events for political organisations whose primary purpose is to
influence legislation
Events that promote alcohol, firearms, weapons, pornography,
gambling/lottery, political issues and comparative sponsorship

Question 56

Do I have to have an e-ticketing permit to list my event on Dubai calendar?

Accepted Answer

You don&rsquo;t need an e-ticketing permit to list your event on Dubai Calendar. However, you do need an event permit.

Question 57

How can I modify/remove my event listing on Dubai Calendar?

Accepted Answer

If you would like to change your event listing, please contact us.

Question 58

How long does it take to have my event appear on the Dubai Calendar?

Accepted Answer

Your event will be listed within two business days if all your documentation is complete.

Question 59

Can I get financial support for my event?

Accepted Answer

Yes. As DET, we offer sponsorship opportunities. Read more about sponsorship options

Question 60

Where can I register for Dubai Expert?

Accepted Answer

Please visit www.dubaiexpert.ae

Question 61

Who is eligible to become a Dubai Expert?

Accepted Answer

Only travel agents and tour operators are valid to become a Dubai Expert.

Question 62

What do I need to do become a Dubai Expert?

Accepted Answer

To become a Dubai Expert, you are required to:

- Achieve a Perfect score on a minimum of 17 missions

- Watch all 25 videos embedded in the game

Question 63

How long should it take me to complete Dubai Expert?

Accepted Answer

We recommend spreading your Dubai Expert journey out over a few days to become fully immersed in it, and benefit from greater recall.

Question 64

How long will it take to become a Dubai Expert?

Accepted Answer

To become a Dubai Expert requires the completion of 17 missions, 25 videos and 50 timed questions. It could be completed in a day, but we suggest to &lsquo;play&rsquo; over time.

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