Hotel Establishments

Hospitality services and permits

Support and services for hotel, holiday home and timeshare providers to set up, classify and manage their properties in Dubai

Building incredible stays

To ensure consistent high-quality stays for guests in Dubai, hotels and accommodation venues must follow a precise process for licence registrations, daily operations and permit renewals and management.

Through specialised portals, Dubai Department of Economy and Tourism (DET) manages everything from hotel classification and holiday home account amendments to timeshare marketing approvals and permissions to host or cancel onsite activities.

Hotels

Dubai is famed for its hotels and resorts. To maintain this reputation and keep standards consistently high, hotels are licensed, inspected and classified by Dubai Department of Economy and Tourism. DET does this through its website and portals, which allow hotel operators easy access to all the services they need to ensure they are compliant and up to date.

The classification portal lets you apply for a hotel construction permit, request, manage and renew hotel facilities and classification, and register to receive guests.

Visit Classification portal
Holiday homes

In order to operate holiday homes, individuals and professional operators must register their apartments or villas with DET on the dedicated Holiday Homes portal. It provides access to a range of services and facilitates guest check-in and check-out. Apartments and villas must be registered and approved by DET prior to listing.

Manage guest check-in/out

You can use the portal to register to operate one or more holiday homes. You can apply for, renew, amend or cancel permits, and add managers and administrators to your account.

Follow the link below to find out how to do this, how long it will take, how much each service costs and more. Then you can start your application.

Visit Holiday Homes portal
Timeshares

A timeshare grants beneficiaries the right to stay at a property for a specified duration and frequency, such as one week per year. Only properties classified as four- or five-star hotels or luxury and deluxe hotel apartments are eligible for timeshare use.

Timeshare services in Dubai are managed by two regulated business types under the Dubai Department of Economy and Tourism (DET): Timeshare Operators and Marketing Agencies.

Using the Timeshare Portal, timeshare operators must formally register with the Timeshare System and obtain a permit to legally conduct timeshare activities within Dubai. Operators must also apply for and secure unit approvals, which authorise the legal sale of timeshare periods for specific accommodation units in the Emirate.

Similarly, Dubai-based timeshare marketing agencies must register with the Timeshare System and obtain a permit to legally advertise and market timeshare accommodation units.

Visit Timeshare portal
Building-incredible-stays

Popular services for rental businesses

Classify a hotel

All hotels must apply for classification in order to operate in Dubai. Classification depends on size, number and location of rooms, hotel facilities and other criteria.

Register a holiday home

To operate as holiday homes, individuals or companies must be registered with DET. We provide access to a range of services including guest check-in and check-out.

Manage a timeshare

Businesses planning to operate timeshares in Dubai require a valid permit to get started. They can register and apply for a permit through the Timeshare portal.

All services

Explore the whole range of DET services available to owners and operators of guest accommodation in Dubai – including hotels, timeshares and holiday homes.

Official legislation

Access laws and regulations relating to hotels, holiday homes and timeshares released by Dubai Department of Economy and Tourism as the principal authority governing the emirate's economy and tourism sectors.