Guaranteeing stakeholder and economic rights

Tourism businesses

Maintaining quality and competition to uphold Dubai's position as a top global holiday destination

Making Dubai memorable

Many holidaymakers and other guests want to experience a sense of adventure and discovery on their trip to Dubai. They are well catered for with a multitude of desert safaris and camps, tour companies and other tourism businesses on hand to create memories that will last a lifetime.

To ensure guests enjoy safe and high-quality experiences, Dubai Department of Economy and Tourism (DET) licenses and regulates tourism businesses in the emirate.

DET's online portals make it easy to register staff and vehicles, apply for permits and licences, register guests and more.

Safaris

An exhilarating drive through the dunes of the Dubai desert is one of the highlights of many holidays in the emirate.

To ensure safety and high standards, desert safaris are regulated by DET. Drivers must be trained and certified, and vehicles must be licensed by DET as well as by Dubai's Road and Transport Authority (RTA).

Through a dedicated portal, safari companies can register drivers and the vehicles to be used, or update, renew and cancel those registrations. Safari drivers must also hold driving licences, which can be issued by any emirate, and a safari driver permit issued by the RTA. To secure the safari driver permit, drivers are required to complete a DET tourism training course, which is issued separately from the permits and can be accessed here.

Companies can apply for and amend electronic safari certificates, which record the guests taking desert safaris.

Register now: e-Permits portal
Camps

After the excitement of a safari through the dunes, visitors to Dubai often choose to enjoy the serenity and culture of a desert camp.

Camps are licensed by DET, and operators can use our online portals to apply for, amend and cancel permits for their camps.

Before applying for a desert camp permit, the operator must have:

  • A safari permit
  • At least 10 vehicles owned and registered in the company's name (or five vehicles plus a bus with a minimum of 45 seats)
  • Five guides
  • Approval from Civil Defence
  • Approval from Dubai Municipality

The drivers and guides must be employed by the company.

Register now: e-Permits portal
Tours and tour companies

Tour companies can apply through DET's portals to open counters, desks and kiosks to promote and sell their tours.

UAE residents can also apply to become a licensed tour guide in Dubai. To apply for the tour programme, applicants must:

  • Have a valid Emirates ID
  • Be able to speak English or Mandarin
  • Hold an attested education certificate (minimum high school)
  • Have a no-objection certificate (NOC) from their sponsor
  • Hold a first aid certificate from a certified UAE safety training centre
  • Have a valid clearance certificate from Dubai Police

Tour guides must work under the umbrella of a tour company, and cannot deal directly with tourists or customers. The tour guide licence is valid is for two years – guides must apply for and complete the updated course to renew their licence.

Register now: tourguidetraining.ae
Making-dubai-memorable

Popular services for tourism companies

Register safari drivers and vehicles

Businesses need RTA paperwork including driving licences, vehicle registration and more.

Amend desert camp details

Desert camp companies must have a safari permit, a minimum number of drivers and vehicles and approval from Civil Defence and Dubai Municipality.

Apply for new desk permit

Operators offering safaris and other tours can apply for a permit to operate a desk, counter or kiosk to promote their business and sell tickets.

All services

Explore our full selection of services catering to the local tourism industry and select the ones relevant to you.

Official legislation

Access laws and regulations relating to local tourism companies released by Dubai Department of Economy and Tourism as the principal authority governing the emirate's economy and tourism sectors.

Tourism training

Explore our courses to establish your career in the industry

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For tour guides

To become a licensed tour guide, you must complete the Dubai Tour Guide Programme. It consists of a combination of self-paced work and classroom teaching.

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For safari drivers

Dubai College of Tourism provides the classroom and practical learning that is an essential element of the RTA licensing process for all safari drivers.

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Dubai Way

The Dubai Way training programme helps your establishment excel and your staff members build rewarding careers. The course is taken completely online.

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For students

Dubai College of Tourism combines theory and practical application to train students across established and new areas of a fast-growth industry.