Question 1

Why has my Receive Guests NOC been rejected post classification inspection?

Accepted Answer

The property has not met the requirements to receive guests. The DET inspection team will provide a post-inspection report identifying relevant gaps to be addressed prior to re-inspection.

Question 2

Can I receive hotel guest bookings before I have received the no objection certificate?

Accepted Answer

You cannot operate without receiving an official no objection certificate from DET, so you will not be able to accept guest bookings.

Question 3

If I do not meet the hotel classification requirements then can I request a grace period?

Accepted Answer

In certain circumstances, a grace period can be granted. This will be assessed on a case-by-case basis.

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Apply to receive guests

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