Question 1

Why has my hotel classification been rejected post inspection?

Accepted Answer

The property has not met the requirements of the requested classification type as detailed in the post-inspection report. The report identifies relevant gaps to be addressed prior to re-inspection.

Question 2

What is the hotel classification self-assessment?

Accepted Answer

The self-assessment does not need to be submitted as supporting
documentation. It is a useful checklist that the property should use to evaluate suitability against DET classification criteria and minimum requirements.

Question 3

How long does the classification process take?

Accepted Answer

You will be contacted and visited by the DET inspection team within one business day of submitting your application after which classification will be confirmed or rejected.

Question 4

When can I start hotel operations after classification?

Accepted Answer

After obtaining the classification rating, you must apply for a hotel Tourism Licence from DET.

The next step is to register with DET for the Tourism Dirham programme after which you can file a 'receive guests' application to commence operations through the classifications portal.

Classify a hotel establishment

FAQs