Q: Why is completing the Dubai Way important?

Tourism is a major contributor to Dubai’s GDP and the reason why we all have job opportunities. With more knowledge and information you will be better prepared to welcome tourists and to provide the very best tourism experience. The better the tourism experience, the more visitors will want to return and the more opportunities for all of us.

Question 1

What is Dubai Way?

Accepted Answer

Dubai Way is the training and engagement platform for anyone who interacts with tourists as part of their job. Having the correct knowledge and information about Dubai, it&rsquo;s history, culture and heritage and excellent customer service skills are critical to delivering exceptional experiences for visitors to Dubai.

Question 2

How does Dubai Way work?

Accepted Answer

The Dubai Way training is completely online. It is video based learning with interactive activities and assessments throughout to verify your knowledge.

Question 3

How much does using Dubai Way cost?

Accepted Answer

Your employer will be responsible for the cost of the Dubai Way and you should register for the Dubai Way via your employer who will provide you with their establishment code.

Question 4

How can I register?

Accepted Answer

If you are resident and working in Dubai, you can register for Dubai Way via your employer. Your employer should be a registered establishment with Dubai Way and they will be able to provide you with an establishment code. Once you have the establishment code, you can register using your Emirates ID and progress to the Dubai Way training platform.

Question 5

I am stuck. What can I do?

Accepted Answer

There is a live chat assistant available 24 hours a day to assist you with your learning. Please click onto the Need Help button.

Question 6

How long will it take me to complete the Dubai Way?

Accepted Answer

Each course can take anything from a few days to a few weeks, depending on how often you study. Once you commence any of the courses on Dubai Way, you have 90 days to complete the course before the training will time out.

Question 7

Is Dubai Way translated into different languages?

Accepted Answer

Level 2 of Dubai Way is taught in English with subtitles provided in Arabic and Mandarin languages. Level 1 of Dubai Way has both voiceover and subtitles in English, Arabic, Hindi, Urdu, and Bengali

Question 8

When I finish the Dubai Way, what will I receive?

Accepted Answer

As a graduate of the Dubai Way, you will be recognized as a Dubai Way champion and will receive a certificate and pin in recognition of your achievement.

Question 9

Why is completing the Dubai Way important?

Accepted Answer

Tourism is a major contributor to Dubai&rsquo;s GDP and the reason why we all have job opportunities. With more knowledge and information you will be better prepared to welcome tourists and to provide the very best tourism experience. The better the tourism experience, the more visitors will want to return and the more opportunities for all of us.

Get professional tourism training with Dubai Way online platform

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Get professional tourism training with Dubai Way online platform

FAQs