Question 1

What is my Transaction ID?

Accepted Answer

Your Transaction ID is is the initial approval number for your project. Approvals are a prerequisite to project commencement and required for Classifications portal registration.

Question 2

What is a Letter of Authority?

Accepted Answer

The Letter of Authority gives the selected administrator permission to access and use the classifications portal on behalf of an owner.

Question 3

Whose passport and Emirates ID should be entered in the system?

Accepted Answer

We require the passport and Emirates ID of the selected administrator, supported by a Letter of Authority from the hotel owner or investor, giving them permission to access and use the Classifications portal.

Question 4

If I apply for a Tourism Licence, will this initiate the classification process?

Accepted Answer

No. For a hotel establishment to be classified it must first register through the classifications portal. Once registered, the Tourism Licence number or Licence Application Number must be provided as the next step in applying for property classification.

Question 5

What if I have a multiple properties on the same transaction ID?

Accepted Answer

Each establishment/property needs to be registered individually and have a separate profile created, even if occupying the same plot. Registration is required per property, not per owner.

How to register on the hotel e-classification system

FAQs