A self-paced online training programme that teaches applicants how best to cater and communicate with people of determination. The programme is delivered through a series of experiential training sessions, including real-life stories, interactions and videos.

Gain knowledge about Dubai's Sustainable Tourism goals and understand the role they play in helping to build a supportive tourism infrastructure. Through a series of self-paced modules, applicants will learn about the environmental, economic and social importance of working towards a sustainable future.

Dubai's Chinese visitors expect personalised and exceptional experiences when travelling to the emirate. This course provides you with unique insights on how best to communicate with this valued audience and to deliver a world-class tailored service that will ensure their visitor satisfaction.